Privacy Policy
Morphal Private Limited ("us", "we", or "our") operates the https://www.morphal.com website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable data protection laws like the GDPR.
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Definitions
Service
Service is the https://www.morphal.com website operated by Morphal Private Limited.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small files stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who determines the purposes for which and the manner in which any personal information is processed. For the purpose of this Privacy Policy, Morphal Private Limited is the Data Controller of your Personal Data.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you. The types of data we collect are:
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Business/Company details
• Cookies and Usage Data
• Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies, however, if you do not accept cookies, you may not be able to use some portions of our Service.
3. Use of Data
Morphal Private Limited uses the collected data for various purposes:
• To provide and maintain our Service
• To notify you about changes to our Service
• To provide customer support and manage leads (via Pipedrive)
• To gather analysis so that we can improve our Service (via Google Analytics and Hotjar)
• To monitor the usage of our Service
• To detect, prevent, and address technical issues
4. Legal Basis for Processing
Under Singapore PDPA
We collect and use your personal data only with your consent or when allowed by the PDPA (e.g., for "Legitimate Interests" or "Contractual Necessity").
Under GDPR (For EEA Users)
If you are from the European Economic Area (EEA), our legal basis for collecting data depends on the specific context: We need to perform a contract with you. You have given us permission to do so. The processing is in our legitimate interests and not overridden by your rights.
5. Retention of Data
Morphal Private Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements.
6. Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of Singapore or your jurisdiction where the data protection laws may differ.
As a Singapore-based company, we ensure that any transfer of personal data outside of Singapore is conducted in accordance with the PDPA’s Transfer Limitation Obligation. We take steps to ensure that the recipient provides a standard of protection to the transferred data that is comparable to the protection under the PDPA.
7. Service Providers
We employ third-party companies to facilitate our Service, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf.
Google Analytics
Google Analytics is a web analytics service offered by Google. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services.
Hotjar
We may use Hotjar to better understand our users’ needs and optimize our service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, etc.). Hotjar stores this information in a pseudonymized user profile.
Behavioral Remarketing
Morphal Private Limited uses remarketing services to advertise on third-party websites to you after you visited our Service.
Pipedrive
We use Pipedrive to manage our sales process and contact information. Your personal data may be stored in Pipedrive's secure systems to allow us to communicate with you regarding our services.
Google Ads (AdWords)
Remarketing service provided by Google Inc. You can opt-out by visiting the Google Ads Settings page.
AdRoll
Remarketing service provided by NextRoll, Inc. You can opt-out of AdRoll remarketing by visiting the AdRoll Advertising Preferences web page.
Facebook (Meta)
Remarketing service provided by Meta Platforms, Inc. You can opt-out via your Facebook ad settings.
8. Your Data Protection Rights
• The right to access, update or delete the information we have on you.
Depending on your location, you have rights including:
To exercise these rights, please contact our Data Protection Officer at the email below.
• The right of rectification if information is inaccurate.
• The right to object to our processing of your data.
• The right of withdrawal of consent at any time where we relied on your consent.
9. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.
10. Contact Us
If you have any questions about this Privacy Policy or wish to contact our Data Protection Officer, please reach out to:
Morphal Private Limited
Email: privacy@morphal.com
